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Exploration

What are veterans looking for in an online program?

  |  6 min read

Veterans and active-duty learners bring strong discipline, experience, and clear goals into your course, but they also have unique needs as they transition to civilian careers and education. Many are balancing work, family, and school, and they are often focused on how their education connects directly to career outcomes (U.S. Veterans Magazine, 2023).

This guide provides practical ways to design and facilitate your course so it better supports veteran learners.

Veterans are highly focused on how coursework translates to real-world skills and job opportunities. They often look for clear connections between what they learn and what they will do after graduation (U.S. Veterans magazine, 2023). 

What you can do

  • Clearly explain how assignments connect to real-world tasks 
  • Use authentic assessments such as case studies, simulations, or applied projects 
  • Highlight career-relevant skills within each module 
Example

Instead of assigning a general paper, ask students to create a report, presentation, or analysis they might complete in a workplace setting. 

Veterans often thrive in structured environments. Clear expectations reduce confusion and help them manage competing responsibilities. 

What you can do

  • Use a consistent module structure each week
  • Clearly outline deadlines, expectations, and grading criteria
  • Provide weekly overviews or checklists
Example

Each module follows the same pattern: overview, materials, discussion, assignment, and summary.

Many veterans are balancing work, family, and transition challenges. Flexibility is important, but it should still be structured so students know what is expected (forward pathway, 2022). 

What you can do

  • Provide asynchronous options when possible
  • Allow reasonable flexibility when appropriate
  • Offer multiple ways to engage with content
Example

Students can choose between attending a live session or completing an equivalent discussion or activity.

Veterans often bring valuable experience that can enhance learning. Incorporating opportunities to apply that experience can increase engagement and relevance. 

What you can do

  • Invite students to connect course concepts to their own experiences
  • Use discussion prompts that encourage real-world application
  • Incorporate peer learning opportunities
Example

Ask students to apply course concepts to a real situation they have experienced or observed.

Veterans often look for responsive instructors and clear communication. Regular contact helps students stay on track and feel supported (simpson, 2013).

What you can do

  • Respond to questions in a timely manner
  • Provide regular announcements and reminders
  • Offer opportunities for check-ins or office hours
Example

Send weekly announcements that summarize key points and highlight upcoming tasks.

Veterans may experience isolation in online environments, particularly during transitions. Creating opportunities for interaction can help build connection and engagement (means et al., 2014). 

What you can do

  • Use structured discussion activities
  • Incorporate small group work
  • Encourage peer interaction and support
Example

Assign small groups that stay together across multiple modules to build familiarity and trust.

Veterans are motivated, goal-oriented learners who benefit from clear structure, relevant content, and consistent support. By designing your course with these needs in mind, you can create a more engaging and effective learning experience that supports their success.


Additional resources

You can also direct students to resources designed specifically for veterans. These resources can be especially helpful when students are trying to translate prior experience into academic or career pathways.

American Council on Education

ACE military guide

Credentialing Opportunities On-Line (COOL)

Air Force & Space Force

Army

Coast Guard

Marine Corps

Navy

DOW civilian


References
  • Forward Pathway. (2022). The role of online education in supporting veterans’ transition
  • Means, B., Toyama, Y., Murphy, R., Bakia, M., & Jones, K. (2014). The effectiveness of online and blended learning: A meta-analysis of the empirical literature. Teachers college record, 115(3), 1–47. 
  • Simpson, O. (2013). Supporting students in online, open and distance learning. Routledge. 
  • U.S. Veterans Magazine. (2023). Top online degree programs for veterans