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Exploration

Interactions in online courses

  |  5 min read

While improving instructional materials is important, true engagement comes from fostering three types of interaction:

  1. Student interaction with course content
  2. Student interaction with other students
  3. Student interaction with the instructor

If you are interested in improving your online course interactions, review the examples below to create a more engaging and interactive online course.

Content interaction includes any time students spend examining course content and participating in activities. Examining course content can be reading e-books, clicking through PowerPoint presentations, watching video lectures, and so on. Class activities include discussion forums, assessments, projects, and so on. Here are some strategies for encouraging students’ interaction with content.

Strategies
  • Use multiple formats: If you present content primarily in one format (such as video, audio, or text), it requires all your students to learn in a format that may not meet their primary learning style. Provide a mixture of delivery formats to meet multiple learning styles, such as combining text lectures with video clips. Delivering content in multiple formats provides variety and eliminates monotony.
  • Incorporate interactive content: Simulations, web searches, research reviews, and case studies all require students to interact with the content and learn more about the topic on their own. Simulations allow students to actively engage with the content.
  • Provide additional resources: Links to web-based materials allow students to browse and delve into content that interests them the most. They may use your links to branch off to other information sources.
  • Invite guest lecturers and subject matter experts: Use these clips to provide an expert perspective on the topic other than your own.
  • Create reflective discussions: Students become actively engaged in the content through discussions about the materials you have provided. Write questions that require students to share their own perspectives and experiences to expand on the content provided.
  • Use self-tests: Create self-tests for students to test their knowledge of key content concepts. Students will then know what they still need to master and can go back and review as necessary. Provide students with a list of questions they should be thinking about after they review the content. Encourage them to try answering the questions on their own.
  • Keep it consistent: Organize your content in a similar way for each instructional unit and use similar content formats. As the course proceeds, this makes it easier for students to organize the content for themselves, and it eliminates the need for them to adjust to a new delivery format for each lesson.

Students may be shy or unsure how to communicate online, and even when students do interact, you may need to guide them to push the discussion deeper. Interaction among students helps build community and encourages collaboration, which is vital for online learning. Here are ways to increase student-to-student engagement.

Strategies
  • Encourage socializing: Encourage students to introduce themselves during the first week of the class and share information about themselves. These introductions help students find others with similar backgrounds and interests and build a sense of community. Provide a student-only discussion forum where students can talk about topics beyond the course.
  • Encourage open-ended discussions: Write discussion questions that invite students to connect their prior knowledge and work experience to the content. Because students bring diverse backgrounds, well-designed discussions can help them learn from each other as much as from the instructor.
  • Rotate discussion leaders: Assign students to moderate discussions for a week or have them sign up for topics that interest them. Ask moderators to summarize the discussion at the end of the week.
  • Peer feedback: When assignments yield varied responses, have students share their work to expose peers to new perspectives and spark discussion. Set clear expectations for respectful feedback so students feel comfortable sharing. 
  • Encourage synchronous tools for group meetings: Allow students to meet synchronously (scheduled or ad hoc) to discuss projects and assignments.
  • Assign group work: Use group work when it supports a learning objective. For example, simulate workplace collaboration through team projects or use case studies that benefit from multiple perspectives.

Your presence and feedback play a key role in fostering engagement. Here’s how to make your interactions with students more effective:

Strategies
  • Create a welcoming environment: Introduce yourself at the beginning of the course, including both your academic background and personal details to appear approachable. Share a photo so students can connect a face to your name. Let your personality come through in discussions and emails, use students’ names in responses, and write in the first person to build connection.
  • Provide multiple communication methods: Offer more than one way for students to contact you, such as email and phone with office hours, so they can choose what works best for them. Aim to respond promptly, ideally within 24 hours.
  • Give clear instructions: Ensure your syllabus clearly explains how the course works and outlines expectations. Anticipate common questions and address them in advance. Provide detailed instructions and grading criteria for each assignment.

Interaction in an online learning environment is a central component of the online learning experience and student engagement. By offering diverse learning methods, encouraging collaboration, and maintaining a supportive presence, you can create a more interactive and meaningful online course. These strategies help students stay connected and invested, making the learning experience much more rewarding.